After-Sales Support

Each product, which arrived to the customer stays our responsibility. We keep in touch in case of any questions, difficulties, or problems. The technical support team is involved in the claim procedure, if it is solved on our side or the producer’s support is requested.

The change or replacement of the part by its successor will be shared with the customers. New road maps for the whole product range are available for the customers and newsletters with last updates come timely to your email box.

In frames of participation in the exhibitions, Beck organizes personal meetings with customers and producers to discuss running projects and facilitate the information flow. Personal meetings on the Beck’s side in Nuremberg take place on demand as well. The company Beck values personal and professional relationships to our mutual business goals.

In case of a claim please fill in the form and we will take care of your problem. If you have any questions about the product range, need advice or any technical support, please do not hesitate to contact your contact person at Beck or just fill in the contact form.